Shipping policy
Shipping Policy
Shipping
Where we ship
We currently ship to addresses within the United States only, including all 50 states. We do not ship to PO boxes, APO/FPO addresses, or international destinations at this time.
Shipping costs
| Order total | Shipping |
|---|---|
| $50 and above | Free |
| Under $50 | Calculated at checkout |
Delivery time
Orders arrive in 10–20 business days from the date of purchase.
This includes 1–3 business days of processing before your order ships. Business days exclude weekends and US federal holidays.
We're a small independent shop working with US-based fulfillment partners. Our timelines are longer than large retailers, and we'd rather tell you that upfront than surprise you after checkout.
Tracking
You'll receive a tracking number by email once your order ships. Tracking information may take 2–3 business days to become active after you receive it — this is normal and doesn't mean anything is wrong.
Delays
Occasionally shipments are delayed by carrier backlogs, weather, or holiday volume. If your order passes 20 business days without arriving, email zax10293847@gmail.com and we'll investigate or issue a full refund.
Incorrect addresses
Please double-check your shipping address at checkout. We cannot reroute packages once an order has entered fulfillment, and we are not responsible for orders delivered to an address entered incorrectly.
If a package is returned to sender due to an incorrect address, we can reship it at your expense or issue a refund minus original shipping costs.
Lost or stolen packages
If tracking shows a package as delivered but you haven't received it, please check with neighbors and your building management first, then contact your carrier. If it still can't be located, email us and we'll work with you on a resolution.